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Support

Before contacting us, please read the help file that comes with the product and the FAQs. Your questions may have already been answered.

If you didn't find the answer to your question, we'll be glad to help you. We provide technical support to both licensed and non-licensed customers, so even if you're just evaluating our product, we'll certainly try to answer your question. You will receive a reply to your question, we'll definitely answer every e-mail.

If you reporting a bug, please include information about versions of Windows and product you are using and a detailed description of the problem. A reproducible sequence of steps leading to the problem would be most helpful.

Note that unlike many big companies, we don't send any automated responses that usually don't help you much. Each support request is carefully read by our support staff and often discussed with the programmers to give you the most comprehensive answer possible.

Please don't hesitate to contact us with any questions, comments or suggestions you might have.

You can use e-mail - , or Feedback Form.




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